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Helping Hands of Harrogate Ltd

Quality Care & Support for you and your Family's needs

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Helping Hands of Harrogate Ltd believes that the following statements best describe the values within which we seek to operate on a daily basis.

 

We believe that each client in our care should;

 

·be regarded as an individual and given our special attention through a person centred approach;

·be cared for by people who are capable of understanding their needs and competent to meet those needs;

·receive respect and understanding regarding their cultural, religious and spiritual beliefs;

·receive prompt attention in relation to all of their healthcare needs;

·be safe and receive a caring and compassionate service; 

·be treated with respect, dignity and kindness; 

 be part of all important decisions that affect them, and to have a say;

·be afforded privacy for themselves in their own home;

·have the opportunity to think independently, and make their own choices;

·be supported to complain about anything they feel is unfair or unjust, and to have that complaint listened and responded to;

·be included in their local community;

·feel their quality of life is improved by the service we provide.