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Helping Hands of Harrogate Ltd

Quality Care & Support for you and your Family's needs

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Helping Hands of Harrogate commits to:

 

  • Working with each client, social worker, health care professionals, relatives, carers (as appropriate) and all others associated with his/her care towards identifying, implementing and reviewing an outcome based personal care plan which adequately reflects his/her needs at any one time

 

  • Promoting independent living, working within the client’s range of abilities to support them to become as independent as possible

 

  • Providing a service which is a positive experience that meets a client's needs

 

  • Actively supporting a client to be part of their local community

 

  • Delivering care, in the client’s home in a manner which is non-discriminatory, sensitive to the cultural needs of the client and respectful of their environment and traditions

 

  • The delivery of a personalised service that supports our clients to take control of their lives

 

  • Providing services that are safe and protect clients from avoidable harm

 

  • Ensuring that confidential information is protected at all times and only shared with others strictly in accordance with its policy on confidentiality

 

  • Working in partnership with other agencies involved in care in order to ensure a seamless and cost-effective service

 

  • Providing services that represent excellent value for money

 

 

We are dedicated to ensure that our business runs efficiently and effectively in line with Company Policy Documentation, Government regulations and good practice guidance.